Privacy Policy & Terms of Service

Last updated: 30 August 2026

Privacy Policy

Mpilwenhle Trading Enterprise (Pty) Ltd, trading as Maison Aurelia ("we", "us"), respects your privacy. This policy explains what we collect and how it's used, in line with South Africa's Protection of Personal Information Act (POPIA).

What We Collect

Cookies & Analytics

We use analytics tools to understand how visitors use our site and improve it. Where required, a cookie notice is shown on your first visit so you can review your options. You can disable cookies in your browser at any time, though some site features may not function correctly.

How We Use Your Information

We use your information to process and deliver orders, respond to enquiries, and, where you've opted in, to send occasional updates about new arrivals. We do not sell your personal information to third parties.

Your Rights

Under POPIA, you may request access to, correction of, or deletion of your personal information at any time by contacting us at hello@maisonaurelia.com.

Terms of Service

1. Who We Are

Maison Aurelia is operated by Mpilwenhle Trading Enterprise (Pty) Ltd, an independent curator and reseller of preowned and boutique new luxury accessories, based in Johannesburg, South Africa.

2. Not An Authorized Retailer

Maison Aurelia is not affiliated with, sponsored by, or an authorized retailer or distributor of Louis Vuitton, Chanel, Hermès, Cartier, Goyard, Bottega Veneta, Yves Saint Laurent, Prada, Dior, Burberry, Montblanc, Rolex, Bvlgari, Loewe, Ferragamo, Celine, or any other maison named on this site. Brand names are used solely to describe and identify genuine, independently sourced items and do not imply endorsement.

3. Product Descriptions & Condition

We describe every item's condition and any flaws as accurately as possible, supported by our internal authentication process described in our Shipping, Returns & Authenticity policy. Colours may vary slightly from photographs due to display settings.

4. Pricing

Prices are listed in South African Rand (ZAR); indicative US Dollar figures are shown for reference only and are not the transaction currency. We reserve the right to correct pricing errors before an order is confirmed.

5. Orders & Payment

An order is only confirmed once payment has cleared. We reserve the right to decline or cancel an order at our discretion, for example in cases of suspected fraud.

6. Limitation of Liability

To the extent permitted by law, Maison Aurelia's liability for any claim relating to a purchase is limited to the purchase price of the relevant item.

7. Governing Law

These terms are governed by the laws of the Republic of South Africa.

8. Contact

Questions about these terms can be sent to hello@maisonaurelia.com.

This page is a general template and does not constitute legal advice. Have it reviewed by a South African attorney before you launch, particularly the sections on liability, returns and POPIA compliance.